Fire Department Customer Service by Alan Brunacini Accessories symbolizing wisdom

symbolizing wisdom

Carry a little aloha — and a lot of Bruno — wherever you go

This Blue Card challenge coin features a unique Hawaiian-print design on one half of the front — paired with the Blue Card mark of excellence on the back

challenged

Fire Department Customer Service by Alan Brunacini Accessories symbolizing wisdomFire Department Customer Service (formerly Essentials of Fire Department Customer Service) Alan Brunacinis timeless guide to building a fire department culture rooted in kindness, empathy, and service. Long before customer experience became a buzzword, Chief Brunacini showed the fire service how to take care of the most important person on every incident: Mrs. Smiththe citizen we are sworn to protect. This book breaks down simple, practical, and